Bosch Cashback Terms and Conditions



Selected Bosch home appliances Cashback Promotion – Conditions of Entry

Below are the Conditions of Entry for the BSH Home Appliances Promotion (Promotion) including eligibility, age limits, exclusions and the details of how to enter the Promotion. Participation in this Promotion constitutes acceptance of these Conditions.

1. Definitions:

Cashback means the applicable “Cashback” value specified in the table below.

Eligible Product means any product listed in the table below, purchased from an authorised Bosch reseller in New Zealand, during the Promotion Period, excluding any Ineligible Product or Ineligible Purchases as defined in these Conditions.

Promotion Period means the period between 1 May 2024 – 30 June 2024 (inclusive).

Ineligible Product means any project or commercial purchases, trade seconds, scratch and dent stock, discount clearance or used stock.

Ineligible Purchases means any lay-bys or similar arrangements (unless initiated and paid for in full during the Promotion Period), hire purchase or rental agreements, all purchases made directly from the Promoter and returned purchases.

Promoter means BSH Home Appliances Ltd (NZBN 9429035347989) of Level 3, Aon House, Smales Farm,

74 Taharoto Road, Takapuna, Auckland 0622.




2. Eligibility: To be eligible to claim the Cashback, you must: (a) purchase an Eligible Product during the Promotion Period; (b) pay for the Eligible Product in full during the Promotion Period; and (c) be a New Zealand resident, aged 18 years or over, with a New Zealand residential address. Multiple claims permitted, subject to the following:

(a) only one claim permitted per purchase of an Eligible Product; and (b) each claim must be submitted inaccordance with the claim requirements specified in these Conditions.

3. Nature of Cashback: The Cashback will be processed and verified following completion of the online form found at (Online Form) in compliance with the claim procedure and these Conditions. If the Claim is verified, the Cashback will be issued by Electronic Funds Transfer (EFT) into the claimant’s nominated New Zealand bank account. Payments via EFT will be made within 60 days after verification of the claim. The Cashback will not be paid by cash or cheque. Claimants will be notified via e-mail once the claim has been processed and verified. It is the claimant’s responsibility to provide the correct bank account details for the Cashback payment to be paid into.

4. How to claim: To obtain the Cashback, the Online Form must be completed in full and must include the claimant’s name, postal address, telephone number, email address and the purchased Eligible Product’s model number, serial number, invoice / receipt number, the claimant’s nominated New Zealand bank account details and the name and location of the store where the purchase was made. Claims must include a copy of the original invoice which clearly shows the Eligible Product(s) purchased and paid for in full within the Promotional Period (collectively, Claim Documents). For technical issues with the online claim, contact or call 0800 245 709 (Monday to Friday between 11am and 7pm) by 31 July 2024. Claims will not be accepted by email, fax or any other means.

5. Claimants: Claimants who have purchased and paid for an Eligible Product in full, during the Promotional Period, but are waiting for delivery of the Eligible Product, will have until 30 November 2024 to provide the Eligible Product’s serial number. The Eligible Product’s serial number must be sent to by 30 November 2024.

6. Proof of purchase is essential: All claimants must retain their original invoice which clearly shows the Eligible Product(s) purchased. Claimants may be required to provide these invoices to the Promoter for verification purposes. Handwritten receipts and delivery dockets will not be accepted as proof of purchase. The Promoter reserves the right to request further information regarding proof of purchase from the claimant. Claims will be deemed invalid if the same invoice / receipt number or, Eligible Product serial number is used for more than one claim.

7. Deadline: Claim Documents must be received by the Promoter by 31 July 2024. Claims received after 31 July 2024 will not be processed and no Cashback will be issued. The Promoter accepts no liability for claims that are incomplete, illegible, incorrectly completed, lost or, misdirected.

8. Verification: The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any claimant who the Promoter has reason to believe has breached any of these Conditions, tampered with the claim process or, engaged in any unlawful or other improper misconduct calculated to jeopardise fair and proper conduct of the Promotion. Any misrepresentation or fraudulent information supplied by a claimant disqualifies their claim(s). Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

9. Discretion: The Promoter’s decision on all matters pertaining to this Promotion are final and binding and no correspondence will be entered into, except as otherwise stated in these Conditions (if at all).

10. Transferability: Claims and / or Cashbacks are not transferable, assignable or exchangeable and cannot be taken as cash or cheque.

11. Account details: If a claimant becomes aware that they have submitted incorrect bank account information, the claimant must immediately notify the Promoter of the claimant’s error and provide correct bank account information.

If an EFT is made to a bank account that was erroneously submitted by a claimant and the transaction is rejected, the Promoter will attempt to reverse the EFT. If an EFT is reversed and then re-transferred because of an error of a claimant, a re-issuing fee of $5.20 NZD will be deducted from the Cashback transferred to the claimant’s resubmitted bank account. The Promoter does not warrant or represent that it will be able to effect an EFT reversal and claimants agree that if they submit an incorrect bank account or other relevant information, and an EFT is paid to an incorrect bank account, the Cashback may be forfeited. The Promoter will not use the claimant’s bank account information for any purpose other than the EFT of the Cashback and will keep such information confidential. The Promoter reserves the right to keep such information for up to 12 months after EFT of the Cashback and only for record-keeping purposes in connection with this Promotion, after which time the bank account details will be deleted.

12. Implied Guarantees: Nothing in these Conditions limits, excludes or modifies or purports to limit, exclude or modify the statutory consumer guarantees as provided under the Consumer Guarantees Act, as well as any other non-excludable warranties under applicable consumer protection laws in New Zealand where a purchase is made (Non-Excludable Guarantees).

13. Liability: Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised access or third party interference; (c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in a Cashback to that stated in these Conditions; (e) any tax liability incurred by a claimant or bank fees charged by the claimant’s bank; (f) any misdirected EFT or for any consequential loss or misappropriation of the Cashback if the claimant specifies an incorrect bank account number, name or other relevant detail in the Claim Documents.

14. Privacy: The Promoter collects personal information (PI) to conduct the Promotion and may, for this purpose, disclose such PI to third parties, including but not limited to agents, contractors, service providers, Prize suppliers and, as required, to New Zealand regulatory authorities. Entry is conditional on providing this PI. The Promoter will also use and handle PI as set out in its Privacy Policy, which can be viewed at (follow the ‘Privacy’ link). In addition to any use that may be outlined in the Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the PI for Promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the claimant. The Privacy Policy also contains information about how claimants may opt out, access, update or correct their PI, how claimants may complain about a breach of the New Zealand Privacy Principles or any other applicable laws and how those complaints will be dealt with. Unless otherwise indicated by the Promoter, the Promoter may disclose PI to entities outside of New Zealand (for a list of the countries, see the Promoter’s Privacy Policy).

15. Modifications: If this Promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any claimant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Promotion, as appropriate.

16. Other: A condition (or part or parts thereof) of these Conditions will not apply where the condition is unenforceable under the law of the relevant jurisdiction under which any legal action is legitimately taken, however, such conditions (or part or parts thereof) are severable and do not invalidate the remaining conditions.

17. Laws: These Conditions will be governed by and construed in accordance with the laws in force in New Zealand.